Shipping Policy
Processing Time
All orders will require 1 to 2 business days to be picked, packed and prepared for shipping.
Shipping Rates
Free shipping
We offer FREE SHIPPING in Canada on orders over 100$
Standard
Standard shipping will deliver your package using standard shipping methods. We use multiple courier services. A courier will be assigned to your order once it is ready for shipment.
Express
Express shipping is a premium service for all orders being shipped in Canada (excluding remote & air stage locations [see charts below]). Our shipping partners will prioritize your order and work to deliver it as soon as possible.
Remote Locations
Orders placed from any remote location (deemed by our shipping partners) can be subjected to an additional shipping charge. Any applicable fee will not be charged without the buyers consent. Should the buyer decline the additional shipping charge, a full refund will be given and the order will be cancelled.
Northern regions and remote areas - a location that is far removed from major urban centres or that receives infrequent service. All remote areas are listed here in Table 9:
https://www.canadapost-postescanada.ca/tools/pg/manual/PGdeliverystds-e.asp#2132692
Air Stage Locations
Locations where mail must be airlifted more than 6+ months of the year. See link below for all air stage locations:
https://www.canadapost-postescanada.ca/tools/pg/prices/RCRZ-e-AIR.pdf
Please note that all orders can be subjected to delays during holidays or unanticipated volume by our shipping partners. Do not hesitate to contact us for any concerns or inquiries regarding your order.